AI & Design
How to integrate knowledge bases with the VOCALIS AI Agent
Import documents so your agent can accurately answer your business questions.
Knowledge bases allow your AI agent to consult reference documents during calls, to accurately answer specific questions about your products, services, or procedures.
What you can incorporate
Import text files, PDFs, FAQs, product catalogs, price guides, or any other structured document. The agent will automatically consult them when a relevant question is asked.
Document management
You can delete individual documents without having to recreate the entire knowledge base — handy for updating part of your information without re-importing everything.
Combine the knowledge base with a well-structured prompt system to obtain an agent capable of answering complex and industry-specific questions.
