Custom dashboards allow you to create tailored analytical views to drive your call performance, track your campaigns, and visualize your key data in real time.

Types of widgets available

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Trend charts

Visualize the evolution of call volume, success rate or average duration over customizable periods.

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Counters and KPIs

View key metrics at a glance: calls of the day, conversion rate, leads processed.

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Distributions

Analyze the distribution of call results (success, voicemail, no answer, transfer) using pie charts or bars.

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Data tables

Detailed call lists with filters by assistant, campaign, period or result.

Create a dashboard

From Dashboards → New dashboard , add widgets by selecting them from the catalog. Configure the data filters for each widget and arrange the layout using drag and drop.

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Create a dashboard for each use case: one for sales tracking (outbound campaigns), one for support (inbound calls), and one for managers with overall KPIs.