Unqualified quote requests overwhelming the team
60% of incoming requests lack key information (dates, budget, preferences). Your advisors waste 2 hours a day requalifying.
VOCALIS AI assists your clients in 40+ languages, 24/7, timezone included. Booking, pre-travel, incident support (canceled flight, lost luggage), personalized upsell. Your brand, always available.
Your advisors are overwhelmed by support while new prospects go elsewhere. Your clients abroad call in the middle of the night. You lose sales and 5-star reviews.
60% of incoming requests lack key information (dates, budget, preferences). Your advisors waste 2 hours a day requalifying.
Canceled flight in Bangkok, overbooked hotel in Punta Cana: the client calls you, your office is closed. They manage alone, leaving a 1-star review.
International clientele, cruise passengers, business travel: 30% of your clients do not speak French fluently. Guaranteed frustration.
15 days before departure: passport not submitted, visa not done, insurance missing. The AI follows up with each client on missing documents.
Upgrades, excursions, meal options: 25% additional revenue on each booking if offered. With 500 files/month, impossible manually.
An external event = 10× calls in a few hours. Your advisors are overwhelmed. The AI absorbs the peak, triages, escalates critical cases.
Designed with travel agency leaders — receptive, outgoing, specialized (cruise, golf, seniors) — the agent speaks 40+ languages and integrates with your GDS tools.
Origin, destinations, flexible dates, budget, family composition, preferences (direct flight, 4* hotel, airline), constraints (mobility, allergy). The AI sends a structured brief with intent score to your advisor.
Your client in Bangkok calls at 3 AM: the agent responds in English (or Thai), handles the incident, contacts the airline or partner hotel, reassures. Escalates to the on-call advisor if necessary.
Passport, visa, ETIAS, insurance, vaccination certificate: the AI lists missing documents, follows up with each client via call and email, blocks departure if critical items are missing.
For each file, the agent suggests flight upgrades, meal options, excursions, private transfers — based on client profile and history. +22% average basket size.
Amadeus, Sabre, Galileo, Navitaire, Orchestra, Speedmedia. The agent reads files, updates statuses, sends notifications. Your back-office stays clean.
Figures drawn from public studies by leading consulting firms and industry observatories.
More than 250 companies have been equipped by VOCALIS AI since 2023.
« Our English, Italian, and German cruise passengers are taken care of immediately in their native language. NPS rose from 42 to 74 in 6 months. »
« The 24/7 support helped us avoid 2 major crises (Air France strike, storm in Corsica). Clients were informed in real-time, at 3 AM. Zero negative reviews. »
« AI upsell on upgrades opened a significant revenue stream for us. It's a salesperson that never sleeps and proposes on every file. »
The world's leading strategy firms confirm the impact of conversational AI on industry-specific operations.
Travel agencies equipped with conversational AI convert 3.5× better than those relying solely on human advisors.
Multilingual conversational AI in travel increases bookings by 43% and reduces customer acquisition cost by 28%.
24/7 travel support by voice AI agent generates an additional 32 NPS points and resolves 68% of incidents without human intervention.
Yes, we have native connectors for Amadeus, Sabre, Galileo, Navitaire, Orchestra, Speedmedia, and the main TO back-offices. The agent reads files, sees statuses, updates information.
Yes, this is one of its strengths. Your client in Bangkok, Los Angeles, or Johannesburg can reach you at any time, in their language. The agent responds, takes charge, escalates to the on-call advisor in case of critical incidents (canceled flight, medical emergency).
Over 40 languages with native pronunciation and specific travel/tourism vocabulary: English, Spanish, German, Italian, Portuguese, Arabic, Mandarin, Russian, Thai, Japanese, Hebrew, Turkish, Greek, etc. Quality is calibrated for premium clientele.
The AI absorbs the peak of calls (10× to 50× normal volume), automatically triages, informs unaffected clients, escalates critical cases to your crisis team. We have pre-established scenarios for air, weather, and health crises.
Yes. The agent suggests upgrades (flight, hotel, meal, excursion) only if relevant based on the client profile (budget, composition, history). The average acceptance rate is 18 to 25%, without degrading NPS.
Yes. EU hosting, AES-256 encryption, signed DPA, configurable retention period. For TOs handling sensitive data (health, disability), we implement pseudonymized flows.
Our clients see: +43% bookings (Accenture confirms), +22% average basket size via upsell, -30% phone load on advisors, +32 multilingual NPS points, -60% time on qualification. ROI is measured tailored to your volume.
Discover how our AI voice agent transforms other industries. Each sector benefits from a custom configuration, dedicated support, and deployment paced to your organization.
Tailored demo suited to your type (receptive, outgoing, specialized). Dedicated support throughout deployment.
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