Unmanageable call volume during peaks
Claim, contractual information, KYC request: your advisors are overwhelmed and clients are waiting.
A voice AI agent designed for finance: 24/7 claims qualification, automated KYC, contractual information, compliance with CNIL and DGCCRF. Quantifiable, traceable, auditable.
Compliance, sensitivity, volume: VOCALIS AI checks all the boxes.
Claim, contractual information, KYC request: your advisors are overwhelmed and clients are waiting.
Verifying the identity of a new client takes 20 minutes manually. AI does it in 4 minutes in a compliant manner.
A car accident at night, a leak on the weekend: without VOCALIS AI support, the client waits until Monday morning.
Every call must be recorded, tracked, archived in compliance with GDPR and industry frameworks.
Cold calling in banking and insurance is strictly regulated. VOCALIS AI adheres to time slots, consents, and scripts.
Every human call is costly. VOCALIS AI reduces this cost by 60 to 70% on routine tasks.
A banking and insurance VOCALIS AI voice agent, audited, traceable, compliant with industry requirements.
Auto, home, health: the agent collects initial information, creates the file, alerts the on-call expert if necessary.
Identity verification, document collection, validation via OCR. Complete file transmitted to your back office.
The agent reviews the client file, explains guarantees, deductibles, deadlines. Zero hallucination on contractual elements.
Call recording, tracked consents, legal archiving, dedicated DPO. Audited by an independent firm.
The agent analyzes conversational patterns to raise potential fraud signals to your risk team.
Sopra, Guidewire, Duck Creek, Prima Solutions, Cegedim Insurance Solutions. Secure API integrations.
Figures from public studies by leading consulting firms and industry observatories.
More than 250 companies equipped by VOCALIS AI since 2023.
"The VOCALIS AI support has reduced our average claims handling time by 4 times. Our clients are reassured from the night."
"Audited by Mazars: 0 non-compliance. Recording, traceability, and consent are exemplary."
"Our KYC processes are completed in less than 5 minutes. Our advisors focus on wealth management, not data entry."
The largest strategic consulting institutions confirm the impact of conversational AI on industry professions.
Conversational AI applied to insurance can reduce operational costs for claims processing by 30 to 50%, while improving customer experience measured by NPS.
Banks that integrate CNIL-compliant AI agents into their customer journey observe a 40% improvement in KYC completion while reducing compliance costs.
In banking and insurance, auditable traceability of AI interactions is a non-negotiable prerequisite. Compliant platforms gain a decisive competitive advantage.
Yes, EU hosting, encryption, dedicated DPO, consent policy, annual audit by an independent firm (Mazars, KPMG).
Yes, identity verification, document collection (ID card, passport, proof of address), OCR validation, complete file for your back office.
Yes, on-call 24/7: collection of critical information, creation of the claims file, transfer to the on-call expert if urgent.
Yes: Sopra, Guidewire, Duck Creek, Prima Solutions, Cegedim Insurance Solutions. Secure API integration.
Yes, in accordance with regulations: consent-based registration, encrypted archiving, configurable retention period.
It detects signs of frustration or sensitive cases, immediately transferring to an advisor with all the context.
Discover how our VOCALIS AI voice agent transforms other professions. Each sector benefits from a tailored configuration, dedicated support, and deployment adapted to the pace of your organization.
Book a demo tailored to your P&C stack, your KYC processes, and your CNIL obligations.
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