Autonomous AI Agent · Multichannel Customer Relations for SMBs

The Autonomous Voice AI Agent that automates your customer relations 24/7

VOCALIS AI is the autonomous voice ai agent designed for SMBs. Automate your end-to-end customer relations — inbound calls, emails, SMS — without a sales team or enterprise contract. Built-in emotional intelligence, GDPR compliant ✓, deployed in 48h.

★★★★★ 4.9/5 · +250 companies equipped
Agent online · Response < 1s
AI Analysis · 02:47
EMOTIONS DETECTED
😊 Satisfaction
84%
💡 Interest
75%
🎯 Engagement
91%
😟 Stress
12%
+30%
Customer response
-60%
Call costs
+40%
Productivity
100%
24/7 Availability
Customer Relations Automation · SMBs vs Enterprise

The autonomous AI agent built for SMBs,
not for large enterprises

Enterprise agentic platforms cost £50,000+/year and require a sales team. VOCALIS automates your end-to-end multichannel customer relations — voice, email, SMS — deployed in 48h.

Enterprise platforms

Yampa · Cognigy · Parloa · Kore.ai
  • £50,000+ / year — hidden pricing, mandatory demo
  • 6- to 9-month sales cycle
  • Dedicated team required (AE + SE + CS)
  • Deployment time: 3 to 6 months
  • Designed for CFOs/CTOs of large accounts
  • No self-serve — mandatory sales contact

VOCALIS AI

Autonomous Voice AI Agent · SMBs
  • Custom pricing — free 30-minute audit
  • Deployed in 48h
  • Full self-serve — zero sales team
  • Voice + email + SMS multichannel automation
  • 65 to 85% of calls handled without human intervention
  • EU hosting · GDPR ✓ · AI Act ✓

Automate your end-to-end customer relations — lead qualification, level-1 customer service, amicable debt collection, appointment booking — without an enterprise budget. View our complete voice ai agent guide.

VOCALIS AI
09:41
02:47
Agent online · <1s
AI Analysis 02:47
Emotions detected
Satisfaction
84%
Interest
93%
Engagement
91%
Stress
12%
AI adapts tone in real time
VOCALIS AI · OUR VISION

Voice AI agent and conversational chatbot: the customer experience enhanced by emotional artificial intelligence

Our mission: automate your telephone calls with voice AI without ever sacrificing human warmth, clarity or consistency in your customer relations.

VOCALIS AI designs intelligent voice agents capable of handling all your inbound and outbound calls with natural fluidity. Customer welcome, sales follow-up, lead qualification, appointment booking, case follow-up: our voice AI assistant reproduces the reflexes of the best advisors, available 24/7 to multiply your conversions and reduce your customer service costs.

Book a demo Learn more
VOCALIS AI · MORE THAN ARTIFICIAL INTELLIGENCE

Why adopt a Voice AI Assistant or automated telephone system now?

Companies, including yours, face constant pressure:

📈
Rising payroll costs
🔍
Shortage of qualified advisors
🔔
Customers demand 24/7 availability
🏆
AI competition ahead

Voice AI and conversational chatbots address these challenges by reducing operational costs while improving service quality.

VOCALIS AI is much more than a voice assistant: it is a true virtual employee with emotional intelligence. It perceives emotions, adapts its tone in real time, laughs with an enthusiastic customer, reassures a hesitant prospect, and calms a frustrated caller.

Book a demo Learn more
VOCALIS AI
21:47
21:47
Call in progress · 5G
VOCALIS AI 21:47
Emotional analysis
Joy detected Empathetic tone Adapts in real time
Emotional intelligence active
What makes VOCALIS AI unique

More than a chatbot: an emotional AI colleague

Unlike traditional chatbots, VOCALIS AI perceives, feels and adapts. A true virtual employee capable of handling your calls with human warmth and system rigour.

🎯

Emotional intelligence

Analyses joy, stress and interest in real time. Adapts tone and pace — your callers experience genuine empathy, not a script.

Latency < 200 ms

2 to 4× faster than Bland.ai, Vapi.ai, Retell.ai (400-800 ms). The agent responds in human time, not machine time.

🌍

40+ languages

French, English, Spanish, Italian, German, Dutch, Arabic, Chinese… Cover all your markets without hiring.

🔒

GDPR & security

EU hosting, DPA provided, no storage by default. CNIL compliant — legal control by VOCALIS AI.

📈

Measurable ROI

-60% call costs, +40% productivity, 100% 24/7 availability. Full reporting: calls, emotions, conversions, transfers.

🔌

Native integrations

HubSpot, Salesforce, Aircall, Ringover, SIP, webhooks and REST API. VOCALIS AI integrates with your stack in hours — no development required.

BOT 1.0 vs VOCALIS AI

Why traditional chatbots fail

Generic voice agents on the market have opted for pure algorithmic approaches. The result: frustrated customers, damaged brand image, falling satisfaction. Discover in detail what a voice ai agent is and how it differs from a traditional chatbot.

BOT 1.0

Generic market offering
  • Disembodied robotic voice
  • 3-5 second latency
  • Rigid scripts, no adaptation
  • Zero emotional intelligence
  • Monolingual only
  • Permanent human supervision required
  • 3-6 week deployment

VOCALIS AI

Emotional voice agent
  • Natural, fluid, human voice
  • Latency < 200 ms (2-4× faster than US competitors)
  • Generative AI + flow builder combined (unique on the market)
  • Real-time emotional analysis
  • 40+ native languages
  • 100% custom configuration (no templates)
  • Live in 48 to 72 hours
VOCALIS vs US COMPETITORS

Why VOCALIS AI beats Bland, Vapi, Retell, Synthflow & Voiceflow

3 unique differentiators that no American competitor offers.

🎯

100% custom

Bland, Vapi, Retell, Synthflow, Voiceflow → standardised self-serve templates.

VOCALIS configures and creates YOUR voice AI agent, YOUR WhatsApp bot and YOUR Lead Machine specifically for your business.

→ No competitor offers customisation

🧠

Generative AI + Flow Builder

Others: either generative AI (free responses, possible off-topic) OR rigid robotic scripts.

VOCALIS combines both. The agent follows your business logic AND speaks naturally with real-time generation.

→ The only player on the market

Latency < 200 ms

Bland.ai, Retell.ai, Vapi.ai → 400 to 800 ms. Synthflow → ~500 ms.

VOCALIS → less than 200 ms.

→ 2 to 4× faster than all US competitors

< 200 ms
Agent latency
0,20 €
From · /minute
3 channels
Voice · WhatsApp · Lead Machine

Custom pricing based on your volume and customisation. Free 30-minute audit for a precise quote.

Free 30-minute audit →
AUTHORITY · INDEPENDENT STUDIES

What consulting firms say about voice AI

Data published by McKinsey, Gartner, Deloitte, BCG and Microsoft confirms what VOCALIS AI delivers in practice. Verifiable sources, direct links.

Cost per call — Human vs Voice AI

Source: Gartner · McKinsey 2026

Human agent7 to 12 €/call
Voice AI (Bland, Vapi, Retell)~0,40 €/call
VOCALIS AI · 0,20€/min · customSMB volume optimised

→ 90 to 95% reduction in cost per automated call

Voice latency — VOCALIS vs competitors

Public measurements 2026 · The shorter, the better

VOCALIS AI< 200 ms
Synthflow.ai~500 ms
Vapi.ai~500-700 ms
Retell.ai~600-800 ms
Bland.ai~700-800 ms
Classic GPT chatbots3-5 seconds

→ VOCALIS responds 2 to 4× faster than US competitors

Explosion in enterprise AI agent adoption

Source: Gartner 2025 · Projection of enterprise apps with AI agents

<5% 2025
Today
40% 2026
⚡ NOW
50% 2028
Fortune 500

→ ×8 in 1 year. Not adopting = being left behind in 12 months

Cumulative ROI over 3 years · AI customer service

Source: IDC × Microsoft 2026 · For every $1 invested

+150% +100% +50% 0% Year 1 +41% Year 2 +87% Year 3 +124%

→ Average ROI 250% · Top performers achieve 8× return

McKINSEY
40-50%

Reduction in incident volume

"Self-service AI reduces incident volume by 40 to 50%, with a more than 20% drop in service cost, while maintaining or improving satisfaction scores."

Read the McKinsey study →
GARTNER
80 Bn $

Savings on call centres

"Conversational AI will reduce call centre labour costs by $80 billion worldwide by 2026."

Gartner press release →
DELOITTE
64%

Increase in agent productivity

"64% of customer service executives surveyed report increased productivity, and 39% report reduced cost per contact thanks to AI."

Deloitte study →
BCG
+60%

Long-term productivity increase

"Pioneers are targeting a 60%+ productivity gain, a short-term P&L impact of 10 to 20%, and up to 30% increase in customer lifetime value."

BCG publication →
IDC × MICROSOFT
3,50 $

ROI per dollar invested

"For every $1 invested in AI customer service, companies recover $3.50 — a 250% ROI. Top performers achieve 8× return."

IDC × Microsoft study →
GARTNER 2026
40%

Enterprise apps with AI agents

"40% of enterprise applications will incorporate specialised AI agents by the end of 2026, compared to less than 5% in 2025."

Gartner press release →
PwC
15,7 T$

Global economic impact of AI

"AI will add $15.7 trillion to global GDP by 2030, or +14% — of which $6.6 trillion comes from productivity gains (automation and team augmentation)."

PwC "Sizing the Prize" study →
ACCENTURE
2,5×

Revenue growth vs competitors

"Organisations with AI-first processes achieve 2.5× more growth, 2.4× more productivity and 3.3× more success in scaling GenAI."

Accenture research →
SALESFORCE
79%

Service leaders convinced

"79% of customer service executives believe investing in AI agents is essential. 88% of field service leaders already report significant improvements."

Salesforce State of Service →
FORRESTER
78%

Confidence in AI outputs

"78% of AI decision-makers consider AI agent outputs reliable. One in four brands will see +10% successful self-service by the end of 2026."

Forrester Predictions 2026 →
McKINSEY (BIS)
78%

Enterprise AI adoption

"78% of organisations use AI in at least one business function in 2026, compared to 55% last year — the largest annual increase ever observed."

McKinsey State of AI →
BCG (BIS)
100 M$

Real case · Asset Manager

"A global asset manager reduced its customer support opex by a third through AI automation — $100M direct bottom-line impact. Call centre: 73,000 hours saved in one quarter."

BCG Customer Service case →

10 independent sources · All verifiable · Click each link to view the original report.

Industries

VOCALIS AI adapts to your profession

20 industries covered, copy and flows tailored to each vertical. Explore yours.

View all 20 industries
Measurable ROI

Concrete benefits after deployment

Real figures from our clients, by industry. Payback observed within 4 to 6 weeks.

IndustryProductivity gainsCost/contactReturn on investment
Debt collection+70% recovery rate2% of amount recovered
Energy brokers+120% qualified appointments8€/lead handled4-9×
Insurance brokerage+40% subscriptions5€/outbound call
Real estate+50% mandates signed12€/prospect
Training+90% enrolments4€/candidate
Executive search+85% qualified candidates6€/call
B2B SaaS+75% demos booked9€/hot lead
Management consulting+60% executive appointments10€/company
Client testimonials

They have adopted VOCALIS AI

Executives, managers, customer service leaders: their measurable results within weeks.

É
Élodie M.
Customer Service Director · Real Estate Group
★★★★★

« Our customer service gained fluidity from week 2. Every customer is handled immediately by VOCALIS AI. Satisfaction rate +32%. »

N
Nicolas P.
Sales Manager · Insurance Brokerage
★★★★★

« VOCALIS voice AI requalified 487 dormant leads in 10 days. More appointments booked, less frustration for the team. ROI from month 1. »

S
Sarah K.
Technical Support Manager · Industrial SMB
★★★★★

« Integration of VOCALIS AI with our telephone system in 48 hours — no heavy training, no maintenance. -60% support costs from week 1. »

FAQ

Frequently asked questions

Can VOCALIS AI really replace a human on the phone?

For 85% of inbound calls (appointment booking, qualification, FAQ, information), yes. For the 15% complex cases, VOCALIS AI qualifies, collects information, and transfers to a human with context. Your teams only handle value-added tasks.

How long does it take to deploy VOCALIS AI in my company?

48 to 72 hours on average. Express onboarding: provision of your sales pitch/scripts, AI training on your industry vocabulary, connection to your PBX (SIP, Aircall, Ringover, etc.), real-world testing, go-live.

How much does VOCALIS AI cost?

Custom pricing based on your call volume. Contact us for a free 30-minute audit and a tailored estimate. Observed ROI: -60% support costs from month 1.

Is VOCALIS AI GDPR compliant?

Yes. EU hosting, no recording storage by default, DPA provided, sensitive data anonymisation, right to be forgotten respected. CNIL and GDPR compliance verified by our legal team (VOCALIS AI).

Can it handle multiple languages?

Yes — more than 40 languages supported including FR, EN, ES, IT, DE, NL, PT, AR, CN. Emotional intelligence adapts to the cultural codes of each language (tone, politeness, pace).

What is the difference with classic GPT chatbots?

VOCALIS AI is native voice (no text-to-speech), analyses emotions in real time (joy, stress, frustration, interest), adapts its tone, cadence and responses. Latency <200 ms vs 400-800 ms for Bland.ai/Vapi.ai/Retell.ai and 3-5s for generic chatbots.

What is the difference between VOCALIS and an enterprise agentic platform like Yampa?

Enterprise agentic platforms (Yampa, Cognigy, Parloa) target large accounts with contracts at £50,000+ per year, no public pricing, accessible only via demo. VOCALIS is designed for SMBs: custom pricing, deployed in 48h, no sales team, with the same AI agent autonomy (voice + email + SMS automation). Observed result: -60% customer relations costs from month 1.

Can a voice AI agent autonomously handle end-to-end customer relations?

Yes. VOCALIS AI autonomously handles all level-1 interactions: inbound call qualification, amicable debt collection, appointment booking, FAQ responses, automated email and SMS follow-ups. For complex cases (level 2), the agent transfers with full context to a human colleague. Observed autonomy rate: 65 to 85% of calls without human intervention.

Ready to turn your calls into opportunities?

Let's discuss your needs. Our team will contact you within 24 business hours.

Book a demo