Travel Agencies & Tourism
Travel agency
VOCALIS AI adapted to travel agencies: 24/7 appointment booking, qualification, emotional intelligence, GDPR.
Vocalis AI Agent
Travel Agencies & Tourism
The problem
Why you lose customers without an AI agent
Every unanswered call, every unfollowed lead, every language barrier — it's a wasted opportunity. Agent Vocalis eliminates them.
⏰ Unanswered night calls
Flight canceled at 2 a.m. — your client calls in a panic and gets an answering machine. He won't forgive you.
🌍 Language barrier
Your Japanese, Arab or Russian customer does not speak French. Frustration mounts, the file drags on.
📞 Unmanageable crisis peaks
Air strike, pandemic: call volume ×10 in 2 hours. Your team is saturated.
💰 Upsell missed out of fear
Your advisor forgets to offer insurance and VIP transfer. The AI always suggests at the right time.
🔗 Fragmented GDS data
Amadeus, Saber, Orchestra don't talk to each other. The agent reads your files in real time.
📊 Expensive loyalty
Calling back every customer after the trip, collecting feedback — your team doesn't have time.
Features
What the Vocalis agent does for you
An AI trained in your sector, connected to your tools, available in all circumstances.
40+ languages — native pronunciation
Calibrated tourism vocabulary. Your premium customers feel understood, not translated.
Real-time travel incident management
Flight canceled, delay — agent accesses files, informs, regroups, escalates if critical.
Reservation and modification 24/7
Your customers change their dates at midnight from the airport. The agent instantly confirms.
Non-intrusive contextual upsell
Insurance, VIP transfer, upgrade — offered according to the customer profile. Acceptance rate 18–25%.
Native GDS connectors
Amadeus, Saber, Galileo, Navitaire, Orchestra, Resaweb.
AI crisis unit
Pre-established strike/weather/health scenarios. Absorption ×50 normal volume.
FAQs
Your questions about the Vocalis AI agent
Does the agent integrate with my GDS?
Yes, native connectors Amadeus, Sabre, Galileo, Navitaire, Orchestra, Speedmedia and main TO back offices.
Can it manage my clients in different time zones?
Yes, that's one of his strengths. Bangkok, Los Angeles, Johannesburg — response in the client's language, at any time, with escalation if critical incident.
How many languages does it support?
More than 40 languages with native pronunciation and travel vocabulary: English, Spanish, Arabic, Mandarin, Russian, Japanese, Thai, Hebrew, Turkish, Greek, etc.
How does he manage a crisis (strike, pandemic)?
The AI absorbs ×50 the normal volume. Automatic triage, informs those not concerned, escalates emergencies to your crisis unit. Scenarios deployable in 24 hours.
Other sectors we serve
The Vocalis agent adapts to the vocabulary and workflows of each profession.
Ready to never miss a customer call again?
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