Debt collection
Debt collection
VOCALIS AI adapted to debt collection: 24/7 appointment making, qualification, emotional intelligence, GDPR.
Vocalis AI Agent
Debt collection
The problem
Why you lose customers without an AI agent
Every unanswered call, every unfollowed lead, every language barrier — it's a wasted opportunity. Agent Vocalis eliminates them.
📞 Costly manual restarts
A human agent makes 40 to 60 calls per day. The AI does 500, with the same relational quality and the same success rate.
😤 Hard to reach debtors
Numbers that don't answer, overloaded inboxes, odd hours. The AI calls back up to 8 times depending on the optimal slots.
⚖️ Complex legal compliance
Recovery law imposes strict constraints (deadlines, wording, mandatory information). AI automatically respects the legal framework.
📋 Payment promises not followed up
A debtor promises to pay in 10 days. Who restarts D-Day? The AI does this automatically and documents every exchange.
📊 Time-consuming manual reporting
Consolidate recovery results, calculate recovery rate by portfolio — AI generates reports automatically.
🌍 Allophone debtors
Receivables from foreign companies or individuals — the agent follows up in English, Spanish, Arabic, etc.
Features
What the Vocalis agent does for you
An AI trained in your sector, connected to your tools, available in all circumstances.
Automated multi-channel reminders
Outgoing calls, SMS, emails — orchestrated according to the defined strategy and the debtor's profile.
Negotiation and clearance plans
The agent proposes, negotiates and validates installment plans within your delegation limits.
Collection law compliance
Automatic legal notices, compliance with deadlines, complete traceability. Complies with Sapin law, CNIL, European directive.
Traceability and audit trail
Every interaction documented: date, time, content, result, promise of payment. Usable in legal proceedings.
Reporting by portfolio
Recovery rate by tranche, by origin of debt, by debtor profile. Real-time dashboards.
Recovery software integration
Compatible with Qualiac, Sage XRT, Eloficash, Suite Recovery and the main ERPs (SAP, Oracle, Microsoft Dynamics).
FAQs
Your questions about the Vocalis AI agent
Does the AI agent respect the legal recovery framework?
Yes. The agent is configured to comply with French law on amicable recovery, the provisions of the Consumer Code (for individuals), authorized call hours, and mandatory legal notices. Each exchange is traced and auditable.
Can he negotiate clearance plans?
Yes. You define your delegation limits (max duration, max discount, etc.). The agent proposes, negotiates and validates within this framework. Beyond that, it escalates to the human manager.
What recovery rate can we expect?
Our clients see an average +45% recovery rate on debts processed by AI, with a follow-up cost divided by 3 to 5 compared to an equivalent human team.
Is debtor data secure?
Yes. EU hosting, AES-256 encryption, restricted access, DPA signed. GDPR and CNIL compliance guaranteed. Data may be retained according to your sectoral legal obligations.
Other sectors we serve
The Vocalis agent adapts to the vocabulary and workflows of each profession.
Ready to never miss a customer call again?
Free audit 30 min · Configuration in 72 hours · No obligation
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