Does the AI agent integrate with my booking software?

Yes, we connect VOCALIS AI to TheFork, Zenchef, Resy, Pongo, OpenTable, and most market solutions via API. The floor plan is read in real-time, slots are blocked instantly, and confirmations are sent via SMS automatically.

Can it take a takeout order and send it to the kitchen?

Yes. The agent knows your menu, suggests sides, manages allergies, calculates the total, and sends the order directly to your POS (Lightspeed, Zelty, Tiller, Cashpad) or delivery platform (Deliveroo, Uber Eats, Just Eat).

How does the agent manage catering quote requests?

The AI asks 10 to 15 structured questions (date, guests, location, type of service, budget, dietary needs, theme) and sends you a pre-qualified brief with an intent score. You only follow up on hot leads, saving 80% of qualification time.

Can it handle extended hours and holidays?

Yes, 24/7/365. The agent answers on Christmas, December 31st, at 3 AM. Your competitors who close their reception lose those calls — you capture them.

What’s the difference between this and a basic voice bot?

VOCALIS AI understands natural language, manages interruptions, offers alternatives, and recognizes emotions (rushed, hesitant, unhappy customers). A basic bot can only follow a rigid decision tree — and drives customers away.

How many languages does it support?

Over 40 languages: ideal for tourist restaurants, international cities, and caterers serving diplomatic clientele. The accent and tone adapt automatically.

Do my customers know they are talking to an AI?

For GDPR transparency, we recommend indicating this at the start of the call. This reassures rather than bothers: customers know they will be understood and their request will be handled without waiting. The voice is indistinguishable from a professional human.

AI Voice Agent for Restaurants & Catering — 24/7 Booking

AI voice agent for restaurants and caterers. Automated table booking, AI call handling, 24/7 virtual receptionist, zero missed calls even during peak hours.

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