Debt collection
Reduce your DSO by 30 days with an AI voice agent
Vocalis AI Agent
Debt collection
The problem
Why you lose customers without an AI agent
Every unanswered call, every unfollowed lead, every language barrier — it's a wasted opportunity. Agent Vocalis eliminates them.
📞 Costly manual restarts
A human agent makes 40 to 60 calls per day. The AI does 500, with the same relational quality and the same success rate.
😤 Hard to reach debtors
Numbers that don't answer, overloaded inboxes, odd hours. The AI calls back up to 8 times depending on the optimal slots.
⚖️ Complex legal compliance
Recovery law imposes strict constraints (deadlines, wording, mandatory information). AI automatically respects the legal framework.
📋 Payment promises not followed up
A debtor promises to pay in 10 days. Who restarts D-Day? The AI does this automatically and documents every exchange.
📊 Time-consuming manual reporting
Consolidate recovery results, calculate recovery rate by portfolio — AI generates reports automatically.
🌍 Allophone debtors
Receivables from foreign companies or individuals — the agent follows up in English, Spanish, Arabic, etc.
Features
What the Vocalis agent does for you
An AI trained in your sector, connected to your tools, available in all circumstances.
Automated multi-channel reminders
Outgoing calls, SMS, emails — orchestrated according to the defined strategy and the debtor's profile.
Negotiation and clearance plans
The agent proposes, negotiates and validates installment plans within your delegation limits.
Collection law compliance
Automatic legal notices, compliance with deadlines, complete traceability. Complies with Sapin law, CNIL, European directive.
Traceability and audit trail
Every interaction documented: date, time, content, result, promise of payment. Usable in legal proceedings.
Reporting by portfolio
Recovery rate by tranche, by origin of debt, by debtor profile. Real-time dashboards.
Recovery software integration
Compatible with Qualiac, Sage XRT, Eloficash, Suite Recovery and the main ERPs (SAP, Oracle, Microsoft Dynamics).
FAQs
Your questions about the Vocalis AI agent
How much can you concretely reduce your DSO?
9 to 18 days on a standard SME portfolio, depending on the initial DSO and client structure. The first gains (3-5 days) are visible in 30 days.
What is the most sensitive KPI for voice AI?
The payment promise rate (+6 to +12 points), followed closely by the effective contact rate (+25 to +40%) thanks to automatic multi-attempts.
Does AI work for all types of debt?
Yes for friendly BtoB (70-90% of volumes). Less relevant for pure litigation or debts > a private amount which requires human resources.
How long to see the DSO impact?
First effects at 30 days, structural impact at 90 days, plateau at 6 months. Additional gain possible with fine segmentation afterwards.
How to measure the real impact?
Compare DSO M-1 pre-deployment to DSO M+3 post-deployment, isolating seasonal effects. VOCALIS dashboards integrate this comparison.
What impact on WCR?
Direct impact: 14 days of DSO on 10 million euros turnover = ~a private amount of released WCR, immediately available for investment or debt repayment.
Is it compatible with a tool like Sidetrade or Pennylane?
Yes, native API integrations. VOCALIS complements existing credit management tools rather than replacing them.
Other sectors we serve
The Vocalis agent adapts to the vocabulary and workflows of each profession.
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