Our story
The team behind emotional voice AI
Born in 2023 out of a simple conviction — the human voice deserves better than frustrating IVRs — Vocalis AI is today the reference voice AI agent for B2B companies across Europe.
Our mission
What drives us every day
We believe every company deserves excellent customer interactions — available 24/7, in every language, with genuine emotional intelligence.
Constant innovation
Our R&D team invests continuously to maintain the highest accuracy on the market in real-time emotional voice processing.
Real partnership
We don't sell software — we co-build an agent trained on your vocabulary, your workflows and your company culture.
Trust by design
EU hosting, GDPR-native, AES-256 encryption — your data and your customers' data stay protected at every interaction.
The founding team
The people behind the technology
A multidisciplinary team combining expertise in voice AI, B2B sales strategy and highly available cloud architecture.
Laurent Duplat
Founder & Publishing Director
B2B strategist and conversational AI expert. Leads product vision, editorial strategy and the development of European markets — UK, France, Switzerland, Belgium, Luxembourg, Canada.
Technical Leadership
Chief Technology Officer
Distributed architecture, NLP and real-time voice signal processing. Owns the infrastructure supporting 500+ concurrent calls with sub-380 ms latency.
Our values
What guides our decisions
Accuracy
Every model validated on real data. We only claim what we can prove.
Speed
From signature to production in 48 to 72 h. No months of configuration.
Accessibility
AI shouldn't have borders. Our agent speaks 40+ languages with the same precision.
Ethics
Transparency on capabilities, refusal of bias, full compliance with EU regulations.
Our offices
International presence, European roots
London — Head Office
128 City Road, EC1V 2NX, UK
Operational and legal centre. UK commercial team and English-speaking markets.
Sion — Technical hub
Chemin Saint-Hubert 2, 1950 Sion, CH
R&D infrastructure. Certified EU datacenter for customer data hosting.
Ready to transform your customer calls?
Free 30-minute audit · Deployment in 48 h · No commitment
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