Does the AI agent integrate with my reservation software?

Yes, we connect VOCALIS AI to TheFork, Zenchef, Resy, Pongo, OpenTable and most solutions on the market via API. The seating chart is read in real time, slots blocked instantly, confirmations sent by SMS automatically.

Can he take a takeout order and send it to the kitchen?

Yes. The agent knows your card, offers accompaniments, manages allergies, calculates the total, and transmits the order directly to your POS (Lightspeed, Zelty, Tiller, Cashpad) or delivery platform (Deliveroo, Uber Eats, Just Eat).

How does the agent handle catering quote requests?

The AI asks 10 to 15 structured questions (date, guests, location, type of service, budget, diets, theme) and sends you a pre-qualified brief with intention score. You only call back hot leads, saving 80% of qualification time.

Can he handle extended hours and parties?

Yes, 24/7/365. The officer responds on Christmas, December 31, at 3 a.m. Your competitors who close their switchboard lose these calls — you pick them up.

What's the difference with a basic voice bot?

VOCALIS AI understands natural language, manages interruptions, offers alternatives, recognizes emotion (hurried, hesitant, unhappy customer). A basic bot only knows how to follow a rigid decision tree — and scares away customers.

How many languages does it support?

More than 40 languages: ideal for tourist restaurants, international cities, caterers serving diplomatic clients. The accent and tone adapt automatically.

Do my customers know they are talking to an AI?

For GDPR transparency, we recommend indicating this at the start of the call. This reassures instead of annoying: customers know that they will be understood and that their request will be processed without delay. The voice is indistinguishable from a professional human.

html AI Voice Agent for Restaurants | 24/7 Conversational AI

AI Voice Agent for Restaurants | 24/7 Conversational AI

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