Does the AI agent respect lawyer professional privilege?

Yes. VOCALIS AI is hosted exclusively in the European Union (Frankfurt, Dublin), data is encrypted in transit (TLS 1.3) and at rest (AES-256). A GDPR compliant Data Processing Agreement (DPA) is signed with each firm. Compliance is aligned with article 66-5 of law n°71-1130 and the ethical rules of the CNB.

Can it integrate with my business software (Clio, Kleos, Jarvis, Secib)?

Yes, we offer native integrations with leading practice management software. The agent automatically creates the client file, pre-fills the fields (name, contact details, nature of the file, urgency) and assigns the file to the competent lawyer.

How does the officer distinguish a criminal emergency from a standard call?

The agent is trained in thousands of legal scenarios (police custody, protective seizure, family emergency measure, immediate appearance). It detects keywords and emergency tone, then instantly escalates via SMS + call + push to the duty lawyer configured in your rota.

Can he handle international clients?

Yes. The agent responds in 40+ languages with the appropriate legal terminology for each jurisdiction. For business firms dealing with cross-border matters (European law, common law, OHADA law), it is a decisive competitive lever.

What support does VOCALIS AI offer?

Each firm benefits from dedicated support: audit of call flows, co-construction of the script, calibration on your professional jargon, team training, monthly monitoring. The pace is adapted to your organization, without rushing.

Are call recordings retained?

The retention policy is defined with you during the DPA. By default, we offer a 30-day retention period for quality control and then automatic deletion. For firms subject to specific obligations (money laundering, conflicts of interest), we adapt the duration.

Does the agent replace my colleagues?

No. VOCALIS AI supports repetitive calls and out-of-hours slots. Your employees are redeployed to high value-added tasks: file preparation, advanced customer relations, legal monitoring. No job cuts have taken place among our 250+ clients.

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AI Agent for Law Firms & Notaries — Standard 24/7

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