General practitioners' offices face constant pressure: dozens of daily calls from patients seeking appointments, urgent cases that must be quickly identified among routine calls, appointment slots that need to be optimized to reduce no-shows and maximize the number of consultations, and secretarial costs that weigh on profitability. While you're seeing patients, how many important calls go unanswered? How many patients turn to other doctors due to a lack of immediate availability? And above all, how much does a full-time medical secretary cost when calls are concentrated in specific time slots?
Boost your company's performance with our artificial intelligence dedicated to the medical sector: VOCALIS AI HOSPITAL.
VOCALIS AI - Our Vision
Faced with all these challenges, a solution exists: VOCALIS AI transforms your telephone system into an intelligent voice assistant available 24/7 that schedules all appointments, even outside of business hours, automatically identifies emergencies through targeted questions, and sends automatic reminders to reduce no-shows by up to 40%. Discover below how our conversational chatbot solves the specific problems of medical practices and improves your efficiency while reducing your operating costs by up to 70%.
VOCALIS AI - AI AT THE SERVICE OF YOUR Practice or Hospital
VOCALIS AI was quickly adopted by medical practices and hospitals in your country to perform repetitive or low-value tasks. Here are the problems our AI agent can solve for you.
Medical practices receive numerous calls daily for appointment scheduling, medical questions, and emergencies. Manually managing these calls can be time-consuming and prone to errors.
Coordinating available slots between several doctors, managing emergencies and cancellations requires rigorous organization.
Patients often call outside of business hours. A 24/7 service ensures that no important call is missed.
Hiring a full-time medical secretary represents a significant cost. Automation can reduce these costs by up to 70%.
Collecting patient needs, qualifying the need, and transmitting relevant information to physicians improves efficiency.
Distinguishing emergencies from normal consultations, identifying the specific needs of patients before the appointment improves the efficiency of the practice or hospital.
A few weeks after adopting the AI Assistant for your practice or hospital, VOCALIS AI promises you several benefits:
Your AI voice assistant answers all calls, even outside of business hours. Patients can book appointments at any time, including weekends and holidays.
The AI voice agent intelligently negotiates available time slots, checks for calendar conflicts, and confirms the appointment via SMS or email. It integrates with Google Calendar, Outlook, and most medical practice management software.
Artificial intelligence answers questions about the care offered, availability, and directs patients to the service best suited to their needs.
Your AI Agent identifies urgent calls using keywords and targeted questions, and immediately transfers them to the appropriate on-call doctor or emergency services.
Automatic sending of reminders 24 hours and 2 hours before the appointment, reducing absences and optimizing the scheduling of the practice or hospital.
Automatic updating of patient records in your medical information system with information collected during the call by the AI agent.
Automated calls to follow up with a patient after the appointment, collect feedback, and offer a personalized proposal.
A secure and GDPR-compliant solution, guaranteeing the confidentiality of medical data and the protection of patient information.
The voice agent asks relevant questions to identify the reason for consultation, prepare the patient file, and refer to the correct specialist if necessary.
VOCALIS AI - A tried and tested chatbot
They took the plunge and boosted their customer or sales service with VOCALIS AI technology; here's what they say about our artificial intelligence:
More than just words (laughs), VOCALIS AI really impacts your numbers from the first weeks of use and creates economies of scale.
These performances do not come from a miracle, but from a meticulous calibration between technology and conversational psychology.
The first AI for Business connected to WhatsApp
The habits of patients in medical practices and hospitals are changing, and so is our artificial intelligence: your clients contact you via WhatsApp? Sometimes in several languages? With the VOCALIS AI conversational agent, respond to them instantly in writing or by phone call.
The gains obtained thanks to VOCALIS AI
Our clients have shared some figures with us following the adoption of the VOCALIS AI conversational chatbot. Here is a summary of their return on investment after several months of use:
Sector |
Main winnings |
Average ROI |
Time to Result (Average) |
|---|---|---|---|
Recovery
|
-60% Cost/Call
|
7X KING
|
1 Month
|
Energy brokers
|
+50% off appointments
|
4-9X ROI
|
2 Months
|
Insurance broker
|
+30% renewal
|
5X ROI
|
3 Months
|
Real estate
|
+40% increase in visits
|
3X ROI
|
2 Months
|
Training
|
+50% conversion
|
4X KING
|
1 Month
|
Headhunter
|
+300% increase in candidates
|
6X ROI
|
1 Month
|
B2B SaaS
|
+25% conversion
|
8X ROI
|
2 Months
|
Management Consulting
|
+40% CEO/CFO Meeting
|
5X ROI
|
3 Months
|
Nothing can replace a live demonstration of our VOCALIS AI chatbot in action in your own practice. In just a few minutes, you'll see how our solution can transform your customer relationships and accelerate the growth of your medical practice or hospital.
