Taxi, private driver, and ride-hailing companies operate in a highly competitive environment where every call counts and every minute of answering time can mean losing a fare . Between calls from customers seeking immediate rides, advance bookings , requests for regular trips , and the flood of calls during peak hours , telephone management becomes a major challenge. While your drivers are out on calls, how many customer calls go unanswered? How many customers turn to the competition (Uber, Bolt) because they can't get an immediate response? And above all, how much does a full-time call center cost when calls are concentrated in specific time slots?
Boost your company's performance with our artificial intelligence dedicated to the passenger transport sector: VOCALIS AI DRIVER
VOCALIS AI - Our Vision
Faced with all these challenges, a solution exists: VOCALIS AI transforms your telephone system into an intelligent voice assistant available 24/7 that takes all orders, even during peak hours, automatically collects information (departure address, destination, time), and optimizes ride allocation. Discover below how our conversational chatbot solves the specific problems of transportation services and increases your conversion rate while reducing your operating costs by up to 70%.
VOCALIS AI - AI AT THE SERVICE OF YOUR Private Chauffeur Company
VOCALIS AI was quickly adopted by private driver, taxi, and ride-hailing companies in your country to handle repetitive or low-value tasks. Here are the problems our AI agent can solve for you.
Taxi/ride-hailing services receive numerous booking requests, especially during peak hours. It's difficult to answer all calls promptly.
Gathering information (departure address, destination, desired time, number of passengers) and coordinating with drivers requires rigorous organization.
Customers call at all hours, including nights and weekends. A 24/7 service is essential to ensure no ride is missed.
Hiring a switchboard operator represents a significant cost. Automation can reduce these costs by up to 75%.
Collect customer requirements (vehicle type, route, number of passengers), qualify the urgency, and transmit relevant information to the ride dispatcher to improve your efficiency.
Identifying urgent trips, managing delays, and coordinating with drivers in real time improves service efficiency.
A few weeks after adopting the AI Assistant for your private chauffeur, taxi or ride-hailing company, VOCALIS AI promises you several benefits:
The voice agent identifies customers with simple requests, collects preliminary information, and directs them to the operator to finalize the order.
Your voice assistant answers all booking calls, even during peak hours. Customers can book at any time, including nights and weekends.
Artificial intelligence answers questions about the services offered (schedules, number of passengers, rates, and deadlines) and directs you to the right person in your private chauffeur company.
Automatic sending of reminders 24 hours before the appointment, reducing no-shows and optimizing scheduling.
Automatic updating of customer records in your CRM (Salesforce, HubSpot, etc.) with information collected during the call by the AI agent.
Automatic notifications to customers regarding vehicle arrival, route tracking, and arrival confirmation.
Automatic identification of urgent trips, prioritization, and immediate allocation of an available driver.
Registering regular customers, trip history, and personalized offers to build loyalty.
Respect for confidentiality, GDPR compliance, and data security to guarantee the protection of customer information.
VOCALIS AI - A tried and tested chatbot
They took the plunge and boosted their customer or sales service with VOCALIS AI technology; here's what they say about our artificial intelligence:
More than just words (laughs), VOCALIS AI really impacts your numbers from the first weeks of use and creates economies of scale.
These performances do not come from a miracle, but from a meticulous calibration between technology and conversational psychology.
The first AI for Business connected to WhatsApp
Customer habits for chauffeurs or taxis are changing, and so is our artificial intelligence: your customers contact you via WhatsApp? Sometimes in several languages? With the VOCALIS AI conversational agent, respond to them instantly in writing or by phone call.
The gains obtained thanks to VOCALIS AI
Our clients have shared some figures with us following the adoption of the VOCALIS AI conversational chatbot. Here is a summary of their return on investment after several months of use:
Sector |
Main winnings |
Average ROI |
Time to Result (Average) |
|---|---|---|---|
Recovery
|
-60% Cost/Call
|
7X KING
|
1 Month
|
Energy brokers
|
+50% off appointments
|
4-9X ROI
|
2 Months
|
Insurance broker
|
+30% renewal
|
5X ROI
|
3 Months
|
Real estate
|
+40% increase in visits
|
3X ROI
|
2 Months
|
Training
|
+50% conversion
|
4X KING
|
1 Month
|
Headhunter
|
+300% increase in candidates
|
6X ROI
|
1 Month
|
B2B SaaS
|
+25% conversion
|
8X ROI
|
2 Months
|
Management Consulting
|
+40% CEO/CFO Meeting
|
5X ROI
|
3 Months
|
Nothing can replace a live demonstration of our VOCALIS AI conversational agent in action at your business. In just a few minutes, you'll see how our solution can transform your customer relationships and accelerate the growth of your private chauffeur, taxi, or ride-hailing company.
