Museums and cultural institutions manage a constant stream of requests: visitors seeking information about exhibitions, group booking requests , questions about opening hours and admission fees , and calls that come in during opening hours when the entire team is busy with visitors. While your team is welcoming visitors, how many calls go unanswered? How many potential groups turn to other museums because they don't get an immediate response? And most importantly, how much does a full-time telephone answering service cost when calls are concentrated in specific time slots?
Boost your company's performance with our artificial intelligence dedicated to the cultural tourism sector: VOCALIS AI CULTURE.
VOCALIS AI - Our Vision
Faced with all these challenges, a solution exists: VOCALIS AI transforms your telephone system into an intelligent voice assistant available 24/7 that answers all questions about exhibitions, schedules group bookings based on actual availability, and provides opening hours and prices. Discover below how our conversational chatbot solves the specific problems of museums and increases your visitor numbers while reducing your operating costs by up to 70%.
VOCALIS AI - AI AT THE SERVICE OF CULTURE
VOCALIS AI was quickly adopted by museums and cultural institutions in your country to perform repetitive or low-value tasks. Here are the problems our AI agent can solve for you.
Museums receive numerous calls for information, group bookings, and questions about exhibitions. Managing these calls manually can be time-consuming.
Coordinating group visits, managing time slots, and making reservations requires rigorous organization.
Visitors often call outside of opening hours. A 24/7 service ensures that no reservation is missed.
Hiring a receptionist represents a significant cost. Automation can reduce these costs by up to 70%.
Collect customer information (group size, date of visit, etc.) and transmit relevant information to the museum team to improve your efficiency.
A few weeks after adopting the AI Assistant for your cultural institution, VOCALIS AI promises you several benefits:
Your AI voice assistant answers all calls, even outside of business hours. Visitors can get information at any time.
The AI voice agent collects information about the group (number of people, desired date), checks availability, and confirms the reservation by email.
Artificial intelligence answers questions about current exhibitions, dates, prices, times, and available services (audio guides, guided tours).
Automatic sending of reminders 24 hours before the group visit, reducing absences and optimizing scheduling.
Automatic updating of customer records in your CRM (Salesforce, HubSpot, etc.) with information collected during the call by the AI agent.
Information on new events, special offers for members, and reminders for temporary exhibitions.
VOCALIS AI - A tried and tested chatbot
They took the plunge and boosted their customer or sales service with VOCALIS AI technology; here's what they say about our artificial intelligence:
More than just words (laughs), VOCALIS AI really impacts your numbers from the first weeks of use and creates economies of scale.
These performances do not come from a miracle, but from a meticulous calibration between technology and conversational psychology.
The first AI for Business connected to WhatsApp
Visitor habits at museums and cultural venues are changing, and so is our artificial intelligence: your customers contact you via WhatsApp? Sometimes in several languages? With the VOCALIS AI conversational agent, respond to them instantly in writing or by phone call.
The gains obtained thanks to VOCALIS AI
Our clients have shared some figures with us following the adoption of the VOCALIS AI conversational chatbot. Here is a summary of their return on investment after several months of use:
Sector |
Main winnings |
Average ROI |
Time to Result (Average) |
|---|---|---|---|
Recovery
|
-60% Cost/Call
|
7X KING
|
1 Month
|
Energy brokers
|
+50% off appointments
|
4-9X ROI
|
2 Months
|
Insurance broker
|
+30% renewal
|
5X ROI
|
3 Months
|
Real estate
|
+40% increase in visits
|
3X ROI
|
2 Months
|
Training
|
+50% conversion
|
4X KING
|
1 Month
|
Headhunter
|
+300% increase in candidates
|
6X ROI
|
1 Month
|
B2B SaaS
|
+25% conversion
|
8X ROI
|
2 Months
|
Management Consulting
|
+40% CEO/CFO Meeting
|
5X ROI
|
3 Months
|
Nothing can replace a live demonstration of our VOCALIS AI chatbot in action at your location. In just a few minutes, you'll see how our solution can transform your customer relationships and accelerate the growth of your museum or cultural venue.
