Manufacturing workshops and craft businesses operate in an environment where every order counts and every missed call represents a potential loss of revenue . Between customers seeking quotes, appointment requests for consultations , questions about lead times and pricing , and calls arriving during production hours when the entire team is focused on manufacturing, telephone management becomes a major challenge. While your craftspeople are producing, how many customer calls go unanswered? How many prospects turn to the competition due to a lack of immediate response? And above all, how much does a full-time telephone answering service cost when calls are concentrated in specific time slots?
Boost your company's performance with our artificial intelligence dedicated to the craft sector: VOCALIS AI.
VOCALIS AI - Our Vision
Faced with all these challenges, a solution exists: VOCALIS AI transforms your telephone system into an intelligent voice assistant available 24/7 that automatically qualifies each request (product type, quantity, deadline), schedules appointments for consultations based on actual availability, and transmits qualified orders directly to the teams. Discover below how our conversational chatbot solves the specific problems of manufacturing workshops and increases your conversion rate while reducing your operational costs by up to 70%.
VOCALIS AI - AI AT THE SERVICE OF YOUR Craft Business
VOCALIS AI was quickly adopted by artisans and manufacturing workshops in your country to perform repetitive or low-value tasks. Here are the problems our AI agent can solve for you.
Manufacturing workshops receive numerous calls for quotes, orders, and technical questions. Manual management can be time-consuming.
Coordinating consultation visits, managing available time slots, and handling cancellations requires rigorous organization.
Customers often call outside of business hours. A 24/7 service ensures that no order is missed.
Hiring a secretary represents a significant cost. Automation can reduce these costs by up to 70%.
Gathering client requirements (type of communication, budget, deadline), qualifying the project, and transmitting relevant information to consultants improves efficiency.
Identifying the type of project, collecting preliminary technical information, and proposing suitable time slots improves efficiency.
A few weeks after adopting the AI Assistant for your craft business or manufacturing workshop, VOCALIS AI promises you several benefits:
Your voice assistant answers all calls, even outside of business hours. Customers can place orders or request quotes at any time.
The AI voice agent collects information on the type of project, quantities, materials, and suggests available time slots for technical consultation.
Artificial intelligence answers questions about production capacities, deadlines, available materials, and directs users to consultation slots.
Automatic sending of reminders 24 hours before appointments, with information to prepare, reducing no-shows.
Automated calls to provide information on order progress, delivery times, and to coordinate with customers.
Automatic identification of urgent orders, prioritization, and immediate allocation of a slot for rapid processing.
Automatic updating of customer records in your CRM (Salesforce, HubSpot, etc.) with information collected during the call by the AI agent.
Automated calls to follow up on interest after the appointment, collect feedback, and offer a personalized proposal.
VOCALIS AI - A tried and tested chatbot
They took the plunge and boosted their customer or sales service with VOCALIS AI technology; here's what they say about our artificial intelligence:
More than just words (laughs), VOCALIS AI really impacts your numbers from the first weeks of use and creates economies of scale.
These performances do not come from a miracle, but from a meticulous calibration between technology and conversational psychology.
The first AI for Business connected to WhatsApp
Customer habits in crafts or workshops are changing, and so is our artificial intelligence: your customers contact you via WhatsApp? Sometimes in several languages? With the VOCALIS AI conversational agent, respond to them instantly in writing or by phone.
The gains obtained thanks to VOCALIS AI
Our clients have shared some figures with us following the adoption of the VOCALIS AI conversational chatbot. Here is a summary of their return on investment after several months of use:
Sector |
Main winnings |
Average ROI |
Time to Result (Average) |
|---|---|---|---|
Recovery
|
-60% Cost/Call
|
7X KING
|
1 Month
|
Energy brokers
|
+50% off appointments
|
4-9X ROI
|
2 Months
|
Insurance broker
|
+30% renewal
|
5X ROI
|
3 Months
|
Real estate
|
+40% increase in visits
|
3X ROI
|
2 Months
|
Training
|
+50% conversion
|
4X KING
|
1 Month
|
Headhunter
|
+300% increase in candidates
|
6X ROI
|
1 Month
|
B2B SaaS
|
+25% conversion
|
8X ROI
|
2 Months
|
Management Consulting
|
+40% CEO/CFO Meeting
|
5X ROI
|
3 Months
|
Nothing can replace a live demonstration of our VOCALIS AI conversational agent in action in your own workshop. In just a few minutes, you'll see how our solution can transform your customer relationships and accelerate the growth of your craft or manufacturing business.
