Troubleshooting —Improving Call Quality with the VOCALIS AI Agent
Complete guide — Vocalis AI voice agent
Complete guide — Vocalis AI voice agent
Complete guide — Vocalis AI voice agent
Complete guide — Vocalis AI voice agent
Robotic voice, high latency, poor voice recognition.
Solutions to common problems
Try a different voice mode (Pipeline vs Dualplex vs Speech-to-Speech). Check your network connection. In Pipeline mode, try Scribe v2 (ElevenLabs) for better transcription. Test different TTS providers (ElevenLabs vs Cartesia).
Switch to Dualplex or Speech-to-Speech mode to reduce latency. Simplify your prompt — very long instructions slow down LLM processing. Reduce the size of your knowledge base if it is large.
Check that the configured language matches that spoken by your interlocutors. Try Scribe v2 (ElevenLabs) as a transcription engine. Test from a quiet environment without background noise.
Related pages
Wizard Modes
Voice & Voice Cloning
Audio Filler
Interruptions & Sensitivity
Need additional help?
Our team responds in less than 24 hours. Or book a demo to see the agent in action.
Need additional help?
Our team responds in less than 24 hours. Or book a demo to see the agent in action.
Need additional help?
Our team responds in less than 24 hours. Or book a demo to see the agent in action.
Need additional help?
Our team responds in less than 24 hours. Or book a demo to see the agent in action.